Social Care Advisor Richmond And Wandsworth

Overview

Richmond and Wandsworth Councils

A unique opportunity has arisen for Social Care Advisors to join Richmond Council's First Contact Team, working jointly for the Richmond and Wandsworth Better Service Partnership. The SSA serves over half a million residents across these two boroughs, and Richmond Council is passionate about transforming services to connect with Richmond Council's communities. Richmond Council strive to recruit and retain a diverse workforce that reflects the residents Richmond Council serve.

This role is a vital part of Richmond Council's efforts to make a difference in the lives of those approaching adult social care for the first time. You will be part of the First Contact team, providing an effective and accessible service as a first point of contact for Adult Social Care.

About the Role

As a Social Care Advisor, your responsibilities will include:

• Working creatively with residents to explore all available preventative options and connect them to local services.
• Engaging in meaningful conversations to identify needs and risks within statutory frameworks, employing a strengths-based and person-centred approach.
• Maintaining clear, open dialogues with individuals to identify their strengths and networks, facilitating access to preventative services that support independence.
• Keeping up-to-date knowledge of local community services.
• Ensuring accurate and timely case recording.
• Being an excellent team player and supporting colleagues within the team and the wider organization.
• Identifying safeguarding concerns and taking timely action, as well as seeking support when needed.

Essential Qualifications, Skills, and Experience

Richmond Council seek individuals who are passionate about delivering exceptional services to Richmond Council's residents. The following qualifications and skills are essential:

• A Social Care qualification (e.g., NVQ II, III, etc.).
• Excellent time management skills and the ability to handle your own caseload effectively.

About the Company

Richmond and Wandsworth Councils are committed to inclusive recruitment practices. Richmond Council promote equality and diversity, recognizing the valuable contributions that employees from various backgrounds bring to Richmond Council's services. Richmond Council is proud to be a Disability Confident employer and support individuals who may need reasonable adjustments during the recruitment process.

Employee Benefits

Richmond Council offer a wide range of benefits designed to attract, develop, and reward Richmond Council's employees, including:

• 40 days annual leave (including Bank Holidays).
• Flexible working arrangements.
• A generous pension plan.