Receptionist - Part Time, Immediate Start

Overview

FUSION HOUSING operates in the Kirklees, Calderdale, and Wakefield districts of West Yorkshire, dedicated to assisting communities in finding and maintaining housing through various support services.

Job Position: Receptionist at Fusion Housing's Huddersfield office, offering part-time administrative support.

Salary: £22,129 per annum (pro rata).

Hours: 25 hours per week, Monday to Friday from 10 am to 3 pm.

This role involves being the first point of contact for clients, managing phone calls and email inquiries, and providing a welcoming environment. Responsibilities include:

• Answering phone calls and greeting clients face-to-face.
• Maintaining accurate and confidential case management records.
• Referring clients to Fusion services or other assistance sources.
• Ensuring confidentiality and impartiality in client interactions.
• Liaising with staff to ensure the smooth operation of services.

Desired Qualities:

• Excellent communication skills.
• A positive and approachable attitude.
• Ability to work in a fast-paced team environment.
• Strong administrative and IT skills.
• Experience in customer-facing roles.

Join a well-established charity dedicated to helping those facing homelessness and food poverty. Fusion Housing's Receptionists play a vital role in ensuring clients feel valued and supported.

Fusion Housing is committed to safeguarding and follows an Equality, Diversity, and Inclusion policy.