Generic Housing Officer, Immediate Start, Urgent Role

Overview

Location: Guildford & Farnborough

Are you a housing professional looking for a new challenge? The role of a Generic Housing Officer involves working with Aster Group's communities to provide a reliable landlord service. You will handle various housing-related queries across Guildford, Farnborough, and surrounding areas.

Responsibilities:

• Oversee tenancy and estate management across a multi-tenure patch.
• Manage a variety of casework and adapt to changing workloads.
• Engage with customers through phone, in-person, and written communication.
• Collaborate with internal teams and external agencies for comprehensive support.

About You:

To excel in this role, you should possess strong time management skills, be confident using Microsoft Office, and have experience with housing management databases. A valid UK driving license and access to a vehicle are essential.

Benefits:

• Flexible working hours and locations.
• Wellbeing initiatives including mental health support.
• Career development opportunities.
• Pension scheme with life assurance.
• Access to discounts for leisure activities and retail.

Aster Group foster an inclusive workplace that values diversity, allowing everyone to thrive in their role. Join Aster Group and be part of a supportive network that enhances both employee and customer experiences.