Administrator - Permanent

Overview

This is an exciting opportunity to join the Herts Academic Skills (HAS) team within the University of Hertfordshire’s Centre for Learning, Access and Student Success.

This post sits within the Retention Team, which is a new team that will play a key role in ensuring that all University of Hertfordshire students are able to access the support required for progression to the next level of their education, achieve their potential, and complete their degree programmes.

Main Duties and Responsibilities

• Undertake a range of administrative duties to support the Retention Team Coordinator and the wider Herts Academic Skills subteam.
• Deliver a high level of customer service and communicate clearly and effectively with various teams and individuals across the University.
• Support the Retention Team Coordinator in collating and processing data related to student retention.
• Maintain an effective filing and storage system for communications and data, complying with University GDPR policies and regulations.

Skills and Experience Required

You will have good IT skills, including proficiency in MS Excel, Outlook, and PowerPoint. Additionally, you should demonstrate:

• Good customer service skills
• Attention to detail
• The ability to work under pressure
• Experience in collecting and processing complex data while handling sensitive information with strict confidentiality

Qualifications Required

You should be educated to A Level (or equivalent) or have proven equivalent professional work experience.

Please refer to the appendix job description and person specification for a full list of the duties and essential criteria.

University of Hertfordshire regret that University of Hertfordshire is unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries

Stephanie Dixon, Business Manager (CLASS)

Email: s.dixon5@herts.ac.uk

About the Company

University of Hertfordshire's vision is to transform lives: UH is committed to Equality, Diversity, and Inclusion, building a diverse community. University of Hertfordshire welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics. University of Hertfordshire offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships, free Active Staff sessions, personal and professional development, and family-friendly policies.