Operations Manager – Home Delivery Fleet

Overview

Job Title: Operations Manager – Home Delivery Fleet

Location: Stevenage

Reports To: Operations Director

Travel Requirements: Travel to Bury St Edmunds and Deeside

Company Overview:

VMS (Fleet Management) Ltd is part of the fast-growing VMS Automotive Group, offering services such as Contract Hire & Fleet Management, Accident Management, and Maintenance Services from in-house workshops. VMS (Fleet Management) Ltd is a leading provider of transport refrigeration systems, air conditioning solutions, and converting panel vans into commercial refrigerated vehicles. Operating nationwide, VMS (Fleet Management) Ltd's Head Office is based in Stevenage, with additional sites throughout the UK. As VMS (Fleet Management) Ltd continue to grow, VMS (Fleet Management) Ltd is looking for new team members to help VMS (Fleet Management) Ltd deliver outstanding service.

Role Overview:

VMS (Fleet Management) Ltd is seeking an experienced Operations Manager to oversee the home delivery fleet operations for Iceland Supermarket. The role primarily involves managing operational aspects of the fleet, ensuring vehicle compliance (MOT, servicing, refrigeration maintenance), and minimizing vehicle off-road time. This position also requires liaising with internal teams and clients to ensure smooth fleet management. The successful candidate will build and maintain strong relationships with clients and colleagues while providing remote support to the administration team based at Iceland’s head office in Deeside. Occasional travel will be necessary.

Key Responsibilities:

• Manage day-to-day fleet operations for supermarket home delivery vehicles.
• Ensure full compliance with vehicle regulations, including MOTs, servicing, and refrigeration maintenance.
• Minimize VOR (Vehicles Off Road) time through proactive management.
• Act as the primary point of contact for Supermarket clients regarding fleet operations.
• Collaborate with suppliers and service providers to maintain fleet efficiency.
• Provide support and leadership to the operations team.
• Work closely with the Operations Director to align with company goals.
• Travel occasionally for meetings and support.

Key Skills & Experience:

• Proven experience in fleet or logistics management, preferably in a home delivery or retail environment.
• Strong understanding of vehicle compliance and servicing schedules.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills for managing operational challenges.
• Ability to work collaboratively across multiple locations.
• Flexibility to travel as required.
• Technical knowledge from a vehicle maintenance perspective.

Qualifications:

• Relevant qualifications in fleet management or logistics are desirable.
• A full UK driving license is required.

If invited to interview, you will need to provide evidence of your right to work in the UK, including:

• Passport (plus Gov.UK share code if non-UK passport)
• Driving licence/CPC card/Digi card
• Proof of Address (two documents)

Due to the nature of the role, VMS (Fleet Management) Ltd is not accepting applicants who reside outside of the UK.