Research Assistant II - AES - Student Opportunity

Overview

Job Details:

Work Schedule: Standard (Mon-Fri)

Environmental Conditions: Office

Job Description:

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join Thermo Fisher Scientific's colleagues in bringing Thermo Fisher Scientific's Mission to life – to enable Thermo Fisher Scientific's customers to make the world healthier, cleaner, and safer. Thermo Fisher Scientific provide Thermo Fisher Scientific's teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies.

Alongside clinical research through Thermo Fisher Scientific's PPD® clinical research portfolio, Thermo Fisher Scientific's work in Accelerated Enrollment Solutions optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future.

Thermo Fisher Scientific is currently looking to recruit a Research Assistant II to complement the collaborative team at Thermo Fisher Scientific's Synexus research site in Cardiff, United Kingdom. The role involves providing lead administrative support to the research sites, executing and ensuring completion of all activities of the team by coordinating and assisting patients and visitors visiting the site. You will act as the first-line contact for patients and visitors, ensuring high standards of service and an outstanding patient experience in relation to communication, information, and engagement with patients.

Key Responsibilities for a Research Assistant:

• Coordinates, oversees, and provides direction for the completion of administrative functions on assigned trials.
• Welcomes patients and all visitors upon arrival at the site.
• Completes data entry and visit completion information and manages the diary system, ensuring data is accurate and up-to-date at all times.
• Schedules patients for follow-up visits, external appointments, transport, etc.
• Conducts reminder telephone calls to patients to confirm visits.
• Prepares all relevant patient documentation as per protocol and local regulations ahead of appointment.
• May collect medical history information for potential patients, liaising with medical facilities and networks to collect patient files, documentation, and other relevant information as may be required as per protocol.
• Collects and tracks patient notes, lab results, and questionnaires to facilitate prompt reviewing.
• Assists with the collection of patient SDV from local medical professionals.
• Maintains a presentable, safe, and clean reception area to enhance the patient and visitor experience.
• Completes or provides guidance to ensure completion of photocopying, faxing, postal activities, archiving, and patient refreshments.
• May provide support in the Pharmacy in all areas of drug administration. Assists with deliveries, checking stock, and monitoring inventory of the dispensary. Assists with collating files, counting IP returns, and ensuring compliance with company SOPs and COPs.
• May assist with the education, evaluation, treatment, and follow-up of sleep disorders for clinic patients. Performs comprehensive sleep testing and analysis on clinic patients per study protocol.
• Completes reimbursements of patient study expenses and payments.
• Collaborates with other site functions to provide accurate and streamlined processes and participate in best practice/process improvement initiatives.

Knowledge, Skills, and Abilities:

• Good understanding of Good Clinical Practices (GCP), with the ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and WPDs.
• Solid organizational skills and flexibility to manage workload and meet changing timelines.
• Firm attention to detail to ensure accuracy and efficiency in data entry.
• Solid interpersonal/customer service skills, positive attitude, and good oral and written communication.
• Capable of working in a team or independently.
• Solid English language and grammar skills.
• Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint) and basic understanding of clinical trial database systems.
• Good analytical and data management skills to effectively analyze data/systems to ensure accuracy and efficiency.
• BLS or CPR certification.
• Ability to multi-task and manage oversight over a few studies with a number of participants simultaneously.
• Strong attention to detail. Working knowledge of medical terminology is an advantage.

Thermo Fisher Scientific's Mission is to enable Thermo Fisher Scientific's customers to make the world healthier, cleaner, and safer. As one team of 100,000+ colleagues, Thermo Fisher Scientific share a common set of values – Integrity, Intensity, Innovation, and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.