Prisoner Escort & Custody Driver
Serco PlcOverview
Join Serco Plc's Team! Permanent roles offering job stability & security.
Base Location: Woking Vehicle Base, GU21 3BA
Working as a Prisoner Escort & Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job; it’s an opportunity to be part of a caring community where you are valued and can make a difference every day.
Salary & Growth
Starting at £25,716 (40 hours per week), with £22,502 during the 5 ½ weeks training. Serco Plc believe in recognizing your contributions and growth. With continuous training and development opportunities, you’ll see tangible progress in your earnings annually:
- Year 2 - £26,357
- Year 3 - £26,835
- Year 4 - £27,352
Additional Earnings
Generous driving allowances are available, up to £2,700 depending on license type (subject to terms & conditions).
Factoring in base salary, driving allowances, and an average of 8 hours overtime weekly, your first-year income can grow between £31,316 to £33,416.
Comprehensive Benefits
- Pension (matched up to 6%)
- Life insurance
- 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
- Exclusive discounts on Merlin Attractions, mobile phones, cinemas, leisure, retail, and hospitality
Health and Well-being
A range of benefits to support you and your family, such as Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
Shifts and Schedule
Serco Plc operate 24/6, and you’ll cover various early and late shifts (minimum of 40 hours per week), including bank holidays (except Christmas Day and Good Friday). Shifts start at 6:30 am, with unpredictable finish times, so flexibility is key. While evening or overnight work is rare, Serco Plc provide a 12-week advance rota, giving you the flexibility to enjoy meaningful time off and pursue the activities you love.
About the Role
As a PCO, you’ll be part of a dedicated team providing compassionate and secure court transportation and custody services. Key duties include:
- Picking up detainees from prisons or police stations and transporting them with utmost care
- Attending to their well-being in courtrooms and cells
- Searching property or people
- Ensuring food and drink are available
- Completing paperwork and data entry for the day
Requirements
A current driver’s license (C1 License with valid CPC card desirable) / D License (with valid CPC card & Tacho Graph desirable). You should be reasonably fit and possess strong written and verbal communication skills to manage various situations effectively.
Ideal Candidates
Those with an interest in criminology or psychology will find this role especially rewarding.
Serco Plc's Assessment Process
Online Assessment (sent via email upon application) → Briefing call to assess eligibility → Competency based virtual interview → Short role-play and written exercise.
Additional Information
All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.
