Apprenticeship Support Advisor

Overview

Responsible to: AFEC and Apprenticeship Support Team Leader.

Location: Kedleston Road, Derby Campus.

Salary: £25,698 to £26,875 per annum (for exceptional performers, there is scope for further progression up to £30,907 per annum).

About the Role

The main focus of this role is to assist with administration, supporting the apprenticeship journey across the University of Derby.

You will work closely with the Operational Compliance Manager to create a strong process for the compliance of apprenticeships, assisting with:

• Co-ordinating and managing apprentice sign-ups, changes, and exits.
• Creating and updating apprenticeship records in line with funding agency requirements.
• Providing advisory support to stakeholders on relevant policies and quality audit requirements.
• Developing processes to validate apprentice and employer data.
• Managing reporting to identify starts, leavers, and achievements.

Key Responsibilities

• Support apprentice and employer events as required.
• Ensure all documentation for audit purposes is received and accurate.
• Undertake professional development to support compliance.

About You

University of Derby is seeking a detail-oriented and IT-literate professional with:

• A levels or equivalent work experience.
• Experience in a busy administrative and customer service environment.
• Strong communication skills, both written and verbal.

Essential Skills

• Proficiency in MS Office and related software.
• Ability to manage multiple projects and meet deadlines.
• Methodical work style and attention to detail.

Benefits

• Generous annual leave entitlement of 38 days (pro rata).
• Local Government Pension Scheme.
• Holistic wellbeing benefits including sick pay and Employee Assistance Programme.
• Access to staff discounts at retailers.
• Discounted onsite gym and Devonshire Spa access.
• Flexible working environment.