Store Manager

Overview

The Store Manager is at the heart of the operation, ensuring the Subway® brand is the first choice for quick and nutritious meals.

Key Responsibilities

• Recruitment, induction, and training of employees in line with Subway® brand training requirements.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching, and daily banking.
• Preparing required paperwork related to stock and sales, including employee pay and timesheets.
• Managing cash balances and minimizing wastage.
• Ensuring 100% compliance with Subway® and council guidelines.
• Performing inventory management and stock control, including weekly stock takes and reports.
• Analyzing the Weekly Sales & Inventory Report to improve the business.
• Directing and undertaking housekeeping activities to maintain store cleanliness and presentation.
• Implementing in-store marketing material and POP in line with campaigns.
• Ensuring safety procedures are followed to prevent injury.
• Providing a safe work environment for employees and customers.
• Promoting a high level of customer service amongst employees.
• Handling unresolved and/or escalated customer complaints.
• Delivering a high standard of service in dealing with products, sales, inquiries, and catering to customer needs.

Ideal Candidate

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager, or perhaps you are an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, Subway want to hear from you!