Volunteer Coordinator

Overview

This is a Fixed Term Contract until 31/3/2025.

About the Role

As a Volunteer Coordinator, your responsibilities include:

• Recruiting, training, and supervising experts by experience, student placements, and volunteers.
• Delivering and sourcing qualifications for service users and peer supporters.
• Promoting mutual aid throughout the Borough for service users.
• Coordinating and participating in Borough Recovery activities and Peer Led activities such as ‘Recovery through Nature’ and SMART Recovery.
• Leading on Service User Involvement, co-production, and feedback, including focus groups and audits.
• Working effectively with CNWL and other key partners in the Borough.

About You

You should be a driven individual, able to engage effectively through face-to-face meetings, written contact, and online video conferencing (Microsoft Teams).

Key requirements include:

• A good working knowledge of Microsoft Office.
• Experience with SystmOne is advantageous.
• Applications from individuals with lived experience of substance addiction recovery and the Criminal Justice System are encouraged.
• A DBS check is mandatory, and the right to work in the UK must be evidenced.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years of experience, providing innovative drug and alcohol treatment.

Phoenix Futures's values ensure Phoenix Futures maintain high standards and Phoenix Futures is passionate about recovery. Phoenix Futures work with various local authorities and charities to change lives for the better.

Phoenix Futures support individuals, families, and communities in recovering from dependency through a diverse range of services focused on psychosocial treatment.

What's in it for You

At Phoenix, Phoenix Futures value Phoenix Futures's staff and strive to be an employer of choice, offering a variety of benefits, including:

• 25 days’ pro-rata annual leave (increasing each year to a maximum of 30 days).
• Opportunities for yearly salary increments based on appraisal.
• Dependants leave.
• Occupational sick pay.
• Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme.
• Continuous training and career development.
• Access to a 24/7 Employee Assistance programme, including telephone and online support.