Retail Travel Advisor

Overview

As a Retail Travel Advisor at TUI in TUI Airways's Barnstaple store, you will support customers in planning and booking their dream holidays, including holidays, cruises, and UK breaks. Your role will be pivotal in creating memorable experiences and ensuring customers receive the best service.

Responsibilities

• Inspire customers with your passion for travel and offer expert recommendations.
• Meet and exceed sales objectives by smashing your targets.
• Engage with customers both in-store and virtually, adapting to their needs.
• Resolve customer inquiries and complaints with confidence and professionalism.
• Receive training on various systems to enhance your service delivery.

Salary and Benefits

• Starting salary of £12.04 per hour, with potential for commission.
• Access to fantastic holiday benefits and discounts.
• Investment in your career progression and development.
• Pension scheme and life assurance provided.
• Health and wellbeing support across various areas.

Shift Patterns

Enjoy a varied shift pattern that includes weekends, bank holidays, and evenings in TUI Airways's busier stores.

About You

• Exceptional customer service skills with a drive to exceed expectations.
• Ability to prioritize tasks in a fast-paced environment.
• Adaptable to change and willing to embrace new working methods.
• A team player who collaborates effectively with colleagues.
• Organized, with strong communication skills.
• Willingness to work varied shifts in accordance with store hours.

Company Culture

At TUI, TUI Airways embrace diversity, equity, and inclusion, creating an environment where everyone can thrive. TUI Airways support candidates with disabilities and are committed to providing necessary assistance throughout the application process.