Retail Apprentice

Overview

Here at TUI, TUI Airways’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in TUI Airways's Beverley store, you’ll gain valuable insight into the world of travel. TUI Airways's two-year Apprenticeship Scheme is designed to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You’ll place customers at the heart of TUI Airways's business, creating unforgettable holiday experiences that make TUI Airways the best-loved holiday company.

As part of TUI Airways's commitment to exceptional customer service, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at TUI Airways's busier stores.

About TUI Airways's Offer

• TUI offers more than just a basic salary, which starts at £6.92 per hour.
• Be rewarded for exceeding your targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
• Benefit from TUI Airways's Health and Wellbeing initiatives across key areas – Financial, Health, Social, Community, and Career.
• Investment in your development and career progression.
• Pension scheme and life assurance.

About the Job

• Use your passion to inspire TUI Airways's customers and colleagues while enjoying a great amount of fun.
• Your drive to achieve will help you exceed your sales objectives; in Retail, TUI Airways call it ‘Smashing your Targets’.
• Embrace change and rise to the challenges of a customer-engaged role, both face-to-face and virtually.
• If things don’t go to plan, your colleague network will assist you in investigating and resolving any questions or complaints.
• As technology advances, so does TUI; you’ll receive training on various systems to enhance your knowledge, skills, and behaviors.
• You’ll have time within your working week to complete practical and written assignments via your online learning platform, guided by a dedicated learning coach, aiming to achieve a Level 3 Travel Consultant qualification.

About You

• Good knowledge of excellent customer service and a genuine passion for working within tourism.
• Dedicated to achieving goals, targets, and a Level 3 Travel Consultant qualification.
• Self-motivated and willing to act on feedback, remaining positive when faced with challenges.
• Willing to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with TUI Airways's customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Grade 9 – 4 GCSE or equivalent in both English and Maths.
• Able to work a varied shift pattern each week in line with shop opening and closing times.

At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as you are. Together, TUI Airways's potential is limitless.

TUI Airways're committed to supporting candidates with disabilities and impairments. If you require any support, please let TUI Airways know.