Retail Apprentice

Overview

Here at TUI, TUI Airways’re an inclusive company with a culture of care. Joining the Retail Team as an Apprentice Travel Advisor in TUI Airways's Arnold store, you'll gain valuable insights into the travel industry through TUI Airways's two-year Apprenticeship Scheme, designed to develop you into a destination expert. You'll create unforgettable holiday experiences by putting customers at the heart of TUI Airways's business.

As part of TUI Airways's commitment to exceptional customer service, you’ll enjoy varied shifts each week, including weekends, bank holidays, and evenings at TUI Airways's busier stores.

ABOUT TUI Airways's OFFER

• TUI offers more than just a basic salary which starts at £6.92 per hour.
• Be rewarded for exceeding targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, and the ability to purchase additional TUI time off.
• Benefit from TUI Airways's Health and Wellbeing initiatives across key areas – Financial, Health, Social, Community, and Career.
• Investment in your development and career progression.
• Pension scheme and life assurance included.

ABOUT THE JOB

• Use your passion to inspire customers and colleagues while enjoying your role.
• Drive to achieve and exceed sales and objectives.
• Embrace change and adapt to the challenges of a customer-engaged role.
• Collaborate with colleagues to investigate and resolve questions or complaints.
• Receive training on various systems to enhance knowledge and skills.
• Complete practical and written assignments via an online learning platform with guidance from a dedicated learning coach.

ABOUT YOU

• Good knowledge of excellent customer service and a passion for tourism.
• Dedicated to achieving goals and targets, aiming for a Level 3 Travel Consultant qualification.
• Self-motivated and open to feedback, remaining positive when faced with challenges.
• A team player who collaborates effectively with customers and colleagues.
• Organised and communicative, taking pride in your work.
• Grade 9 – 4 GCSE or equivalent in both English and Maths.
• Able to work varied shifts in line with shop opening and closing times.

At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as they are, because together, TUI Airways's potential is limitless. TUI Airways're committed to supporting candidates with disabilities, so please let TUI Airways know if you require assistance.