Retail Travel Advisor

Overview

As a Travel Advisor at TUI in Sutton, you’ll become a destination expert, recommending and selling holidays, cruises, and UK breaks. Your role is to create unforgettable holiday experiences, putting customers at the heart of TUI Airways's business.

In TUI Airways's commitment to exceptional customer service, you’ll enjoy varied shifts each week, including weekends, bank holidays, and evenings at TUI Airways's busier locations.

ABOUT TUI Airways's OFFER

• TUI offers a competitive salary starting at £12.04 per hour.
• Be rewarded for exceeding targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, and additional time off.
• Benefit from comprehensive Health and Wellbeing initiatives.
• Investment in your development and career progression.
• Pension scheme and life assurance included.

ABOUT THE JOB

• Use your passion to inspire customers and colleagues.
• Achieve and exceed your sales objectives.
• Embrace challenges in both face-to-face and virtual interactions.
• Investigate and resolve any customer inquiries or complaints.
• Receive training on various systems to enhance customer experiences.

ABOUT YOU

• Excellent customer service skills with a passion for going above and beyond.
• Strong dedication to achieving sales targets.
• Able to multitask in a fast-paced environment.
• Adaptable to new ways of working.
• A team player who engages with customers and colleagues.
• Organised and effective communicator.
• Able to work varied shifts according to store hours.

At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as they are. TUI Airways're committed to supporting candidates with disabilities, so please let TUI Airways know if you need assistance.