Retail Travel Advisor

Overview

Here at TUI, TUI Airways’re an inclusive company with a culture of care. By joining TUI Airways's Retail Team as a Travel Advisor in TUI Airways's Stevenage store, TUI Airways’ll support you to become a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You’ll put customers at the heart of TUI Airways's business by creating unforgettable holiday experiences.

As part of TUI Airways's dedication to delivering exceptional customer service, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings during busy periods.

ABOUT TUI Airways's OFFER

• TUI offers a competitive salary starting at £12.04 per hour.
• Be rewarded for exceeding targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, and special offers.
• Benefit from TUI Airways's Health and Wellbeing initiatives across key areas.
• Investment in your development and career progression.
• Pension scheme and life assurance provided.

ABOUT THE JOB

• Inspire customers and colleagues while enjoying a fun work environment.
• Your drive will help you exceed sales objectives, known as ‘Smashing your Targets’.
• Embrace change and meet the challenges of a customer-focused role.
• Confidently investigate and resolve any customer inquiries or complaints.
• Receive training on various systems to enhance your skills.

ABOUT YOU

• Excellent customer service skills and a passion to go above and beyond.
• A strong commitment to achieving goals and sales targets.
• Able to prioritize tasks in a fast-paced environment.
• Ability to adapt to new working methods.
• A team player who collaborates effectively with customers and colleagues.
• Organized and communicative, taking pride in your work.
• Able to work varied shifts aligned with shop hours.

At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as they are. TUI Airways're committed to supporting candidates with disabilities, so please let TUI Airways know if you require any assistance.