Customer Assistant- Christmas

Overview

Work Pattern:

• Sunday: 08:45- 17:30

To deliver a great shopping experience, M&S seek colleagues who prioritize customers, helping improve M&S's service. Responsibilities include:

• Serve customers efficiently on the shop floor and at service points.
• Maintain store cleanliness and ensure shelves are stocked.
• Monitor daily sales targets and promotions.
• Engage proactively with customers, offering recommendations.
• Build product knowledge to effectively sell M&S's offerings.
• Utilize digital tools for customer service.

Key Capabilities:

• High levels of customer service.
• Attention to detail.
• Open to feedback and accountability.
• Strong communication skills.
• Adaptable to change.

M&S aim to be inclusive and support flexible working. If you require adjustments during recruitment, please inform M&S.