Library Assistant: Support Services

Overview

GLL is looking for a Library Assistant to work 18 hours per week at Dudley library. If you have the skills and ambition to work as a Library Assistant, there's never been a more exciting time to join GLL. This is more than a Library Assistant job, it's a career.

Dudley is a busy library, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access. This is an exciting time to join GLL's team as GLL improve and promote the library’s services to the local community.

What you will do

• Work as part of the team to ensure the smooth operation of the library
• Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results
• Fully participate in and engage in any training provided
• Support library activities
• Assist customers with IT
• Process stock using GLL's Library Management System

What you need:

• Experience working within the libraries or a customer-facing role
• Evidence of making a difference to customers
• Good numeracy, literacy and communication skills
• A real focus on customer service
• Passion and personality
• Be a great team player

Benefits

In return, GLL offer a range of benefits that you’d expect from the UK’s largest leisure provider:

• A salary of £22,525 per annum (36 hours a week pro rata)
• Pension schemes
• Ride to work scheme
• Discounted membership at GLL's leisure centres
• The opportunity to join the GLL Society and have a say in how GLL’re run plus associated social events
• Career pathways
• Ongoing training and development to help you to be the best

GLL offer two different types of work arrangements:

• A permanent employment contract - part time and full time
• A flexible worker engagement by joining GLL's flexible worker pool

Passionate about seeing GLL's communities thrive, GLL invest back into GLL's facilities, projects, and people and are Investors in People Silver Award employer.

GLL is an inclusive employer. GLL seek and welcome diversity in GLL's teams.