Retail Travel Advisor

Overview

Here at TUI, you’ll find TUI Airways’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor, TUI Airways’ll support you to become a destination expert, recommending and selling holidays, Cruises, UK Breaks, and additional products. You’ll put customers at the heart of TUI Airways's business by creating unforgettable holiday experiences.

As part of TUI Airways's dedication to exceptional customer service, you’ll enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of TUI Airways's busier stores.

ABOUT TUI Airways's OFFER

• TUI offers more than just a basic salary starting at £12.04 per hour.
• Be rewarded for exceeding targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, and the ability to purchase additional TUI time off.
• Benefit from TUI Airways's Health and Wellbeing across key areas – Financial, Health, Social, Community, and Career.
• Investment in your development and career progression.
• Pension scheme and life assurance.

ABOUT THE JOB

• Use your passion to inspire TUI Airways's customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives, in Retail TUI Airways call it ‘Smashing your Targets’.
• You’ll embrace change and rise to the challenges of a customer engaged role.
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint.
• As technology advances, you’ll receive training on various systems, empowering you to enhance your knowledge.

ABOUT YOU

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates effectively.
• An organised individual who communicates effectively.
• Able to work a varied shift pattern in-line with shop hours.

From a workplace to a place to belong. At TUI TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as you are.

TUI Airways're committed to supporting candidates with disabilities, so if you require any support, please let TUI Airways know.