Atlassian Administrator

Overview

Join William Hill's dynamic team as an Atlassian Administrator, where you will play a pivotal role in optimizing William Hill's Atlassian suite to enhance productivity and collaboration across the organization.

In this multifaceted position, you will manage and administer Jira and Confluence, including user permissions, project workflows, and integrations. Collaborating with stakeholders, you will gather requirements, troubleshoot user issues, and discover innovative automation solutions.

What you will be doing:

• Administer and manage Jira Confluence, including users, permissions, projects, workflows, custom fields, filters, and dashboards.
• Collaborate with stakeholders to understand Jira & Confluence needs and implement them.
• Gather requirements related to business process workflows or process improvement.
• Troubleshoot issues and provide support to users.
• Maximize all automation possibilities for technology use-cases.
• Stay updated on the latest Jira & Confluence features and best practices.
• Create and maintain detailed technical and user-facing documentation.
• Deliver formal and informal training on Jira & Confluence to employees and new joiners.

Who William Hill is looking for:

• Extensive knowledge in administering Atlassian Jira and Confluence, with rich experience in Atlassian Cloud products.
• Demonstrable experience in Groovy scripting.
• Proven ability to implement processes and solve complex problems.
• Great communication and documentation skills.

What William Hill offer:

William Hill's roles offer more than just a job; you’ll become part of William Hill's William Hill family!

Benefits include:

• Financial: Competitive salary and bonus schemes.
• Hybrid working: Work from home up to 80% of the time.
• Holiday entitlement: 25 days holiday plus bank holidays.
• Perks and discounts: Discounts at high-street retailers.
• Family Support: Industry-leading maternity and paternity leave.
• Health & wellbeing: Support for mental health and financial education.
• Healthcare: Comprehensive healthcare options.
• Pension package: Financial security and peace of mind.

About evoke:

William Hill’re a business that embraces change and progress. At evoke, you’ll benefit from flexibility and a culture built on trust.

William Hill’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

At evoke, William Hill prioritize diversity, equity, and inclusion to foster a welcoming workplace that values all forms of diversity.