Administration Officer

Overview

About the Role:

Do you thrive in a fast-paced environment and have an eye for detail? Salford Council is looking for a highly organised and proactive Administration Officer to join the in-house private sector property management service for Salford City Council. This office-based role is essential to the smooth operation of the service and involves managing various administrative tasks, liaising with tenants, landlords, contractors, and external partners.

Key Responsibilities:

• Front-line Contact: Be the first point of contact for all incoming calls and email enquiries from tenants, landlords, contractors, and external partners, ensuring professional and efficient responses.
• Document Management: Draft, check, and maintain a variety of important documents, including tenancy agreements and landlord agreements, ensuring compliance with legal and internal requirements.
• Data Management: Enter and update data across various systems, ensuring information is accurate and accessible. Generate reports to support operational decision-making.
• Office Administration: Maintain effective office systems, order goods and services, process invoices, and manage payments in line with financial policies.
• Team Support: Support the wider team by monitoring off-site visits and handling queries, playing a role in developing and improving business processes.

What Salford Council Need from You:

• Attention to Detail: Strong focus on accuracy when drafting agreements and managing data.
• Organisation & Time Management: Ability to manage multiple tasks effectively.
• Communication Skills: Excellent verbal and written skills for interacting with a diverse range of individuals.
• IT Proficiency: Competent in Microsoft Word, Excel, Outlook, and database management.
• Problem-Solving: Ability to resolve discrepancies or queries independently.
• Initiative & Responsibility: Comfortable working independently and taking ownership of tasks.

What Salford Council Offer:

• Learning & Development: Access to over 200 online courses for continuous professional development.
• Supportive Environment: Be part of a team that values collaboration and continuous improvement.

Salford Council's Vision: Salford City Council is committed to creating a fairer, greener, and healthier city. As part of Salford Property Link, you will support the city's housing services, ensuring efficient service delivery.