Administrator

Overview

Job Summary

Main purpose of the post: To provide effective and efficient administrative support for the practice.

Responsible to: The post holder will be responsible for providing a point of contact for patients and act as a focal point of communication between patients, doctors, and other medical staff, ensuring a high standard is met.

Primary Responsibilities & Tasks

• Work as part of a team to input accurate and timely data entry.
• Timely scanning and filing of practice documentation.
• Completion of patient registration received both online and in paper form.
• Managing aspects of The Orchard Medical Centre's website dashboard.
• Work independently completing some referrals using GP clinical systems and patient notes, accurately recording any documentation in the patient records.
• Recording and completion of private fee work.
• Completing The Orchard Medical Centre's breast and cervical screening administration on a weekly basis.
• Be the first port of call for telephone queries into the team.
• Support with general administration tasks.
• Filing and retrieving of medical records as required.
• Respect the dignity, individuality, values, cultural and religious diversity of patients.

Secondary Responsibilities

• Assist the practice in the development and implementation of practice-based audits.
• Adopt a proactive approach to identifying vulnerable patients.
• Maintain effective record keeping, adhering to all relevant guidelines.

Generic Responsibilities

All staff have a duty to conform to Equality, Diversity & Inclusion (ED&I) policies, ensuring fair treatment for patients and colleagues.

This practice is committed to maintaining confidentiality and complying with health and safety legislation.