Business Support Assistant

Overview

To provide efficient and effective administrative support for the Children & Families and Justice Social Work service.

Responsibilities

• Provide comprehensive administrative support for the Children & Families and Justice Social Work service.
• Undertake tasks and processes to support the work of the Children & Families and Justice Social Work service.
• Provide confidential administrative support to the Placement Services Team.
• Participate in the Council’s employee review and development programme.

The Individual

• Significant experience in administrative work including figure work, data entry, word processing, composing letters, record keeping and filing.
• Experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, Intra/Internet.
• 4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic.
• Recognised qualification for word processing, e.g. ECDL or equivalent.
• Recognised qualification for spreadsheets, e.g. ECDL or equivalent.
• High level of accuracy in work.
• Ability to prioritise own workload and use initiative in day-to-day tasks.
• Ability to participate as a team member and deliver high-level customer care.
• Effective written and oral communication skills.
• Possession of excellent analytical, evaluative, creative and decision-making skills.
• Understanding the importance of confidentiality.
• Significant experience operating software applications including Word, Excel and PowerPoint.
• Ability to identify and suggest improvements.
• Flexible and adaptable with the ability to travel between various work locations within Moray.
• Ability to work in a shared/open plan office and meet the needs of the service.
• Capacity to deal with emotionally difficult and sensitive situations.

Starting Salary £24,995.10 Pro Rata, £13.26 per hour, 37.5 hours per week (Thursday or Friday).