Business Support Officer

Overview

An exciting opportunity has arisen for a Business Support Officer within Kent County Council's Ashford Early Help Team. This full-time fixed term position is to cover maternity leave, working Monday – Friday 8:30am to 5:00pm, based at Kroner House, Ashford, with some home working.

This role is key to providing professional support to Early Help Workers supporting children and families in Ashford and surrounding areas, and you will also be part of a wider South Kent team offering support to colleagues.

Kent County Council is looking for someone with a calm and organised approach who would like to make a positive contribution. You will need to demonstrate excellent organisation and communication skills, and you must be able to proactively manage your workload and support the wider team while responding to urgent requests and deadlines.

You will often be the first point of contact for Kent County Council's service and need to be confident in liaising with families, colleagues, and professionals within a multi-agency environment.

Responsibilities include:

• Handling sensitive information, checking and recording data.
• Liaising with colleagues to arrange and support a variety of meetings.
• Providing crucial support to allow Early Help Workers to focus on supporting local families.

You should enjoy working as part of an effective team but also work independently to a high standard while working remotely. The role is varied and interesting and offers:

• A starting salary of £24,040 with annual performance-related pay increases.
• Opportunities for personal training and development.
• Regular supervision.
• Option to enrol in the Local Government Pension scheme with employer matched contributions.
• 27 days paid annual leave per year (rising to 29 after 5 years’ service) + bank holidays + a concessionary day.
• A range of flexible leave options to help you manage your work/life balance.
• Flexible working – work from home or office as required.
• Staff discounts on a range of leisure products and services through Kent County Council's Kent Rewards programme.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position, and the Council has a statutory duty to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

About the Company: KCC is committed to building a workforce that reflects the diversity of the county’s working residents. Kent County Council encourage applications from individuals of all backgrounds and strive to create an inclusive workplace where everyone can thrive.