Charity Administrator

Overview

Off the Record is an award-winning young people’s mental health charity, dedicated to providing a range of support services for children and young people across the London Boroughs of Croydon, Sutton, and Merton. Off the Record Croydon's vision is to deliver compassion and professional insight to children and young people in these communities.

Off the Record Croydon is currently seeking a full-time Charity Administrator. This office-based position presents a fantastic opportunity to engage in a diverse range of tasks within a forward-facing mental health charity aimed at supporting young individuals.

Key Responsibilities

• Responding sensitively to young people in distress, whether via phone, in person, email, or text.
• Maintaining a professional telephone manner and excellent interpersonal skills.
• Demonstrating high proficiency in computer usage, specifically with Office 365.
• Exhibiting strong organizational, administration, and time management abilities.
• Working within established organizational frameworks and policies.
• Committing to confidentiality and promoting Equality and Diversity in the workplace.

Salary and Benefits

The role offers a salary of £29,507 per annum, which includes Outer London Weighting. In addition to the salary, Off the Record Croydon provide:

• Access to regular internal and external training opportunities.
• A comprehensive company pension plan.
• An Employee Assistance Programme.
• Discounts on store and event tickets.

Company Culture

At Off the Record, Off the Record Croydon pride ourselves on creating a supportive and inclusive work environment that values each team member's contribution. Off the Record Croydon is dedicated to the personal and professional development of Off the Record Croydon's staff, fostering a culture of continuous learning and improvement.