Customer Advisor

Peaks & Plains Housing Trust
Part Time 23 £14,763 - £25,175 Per year North West England The Ropewalks, Newton St, Macclesfield SK11 6QJ, United Kingdom Apply before 2024-10-28
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Overview

Posted:

Job Overview

Peaks & Plains Housing Trust is a local company managing approximately 5000 homes in Macclesfield and surrounding areas. Peaks & Plains Housing Trust is dedicated to providing high-quality homes and investing in Peaks & Plains Housing Trust's communities to improve people's lives.

Position Summary

Peaks & Plains Housing Trust is excited to announce a part-time Customer Services Advisor vacancy within Peaks & Plains Housing Trust's fantastic Customer Experience team. This role is integral in delivering a first-class service to Peaks & Plains Housing Trust's residents.

Key Responsibilities

  • Handle various customer enquiries including repairs, rents, anti-social behaviour, and investment works.
  • Provide support via calls, emails, and live chats, ensuring a positive customer experience.
  • Demonstrate resilience and confidence in handling different types of queries.

Work Pattern

Monday: 11:45 AM - 2:45 PM

Tuesday & Wednesday: 11:45 AM - 2:30 PM

Thursday & Friday: Full days either 8:30 AM - 4:30 PM or 9:00 AM - 5:00 PM with a 45-minute lunch break.

Benefits

  • Health cash plan
  • Generous holiday allowance
  • Agile working options after initial training
  • Focus on training and development
  • https://www.networxrecruitment.com/Jobs/Advert/3653384?js=115&linkType=1

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