Cabin Crew Cardiff

Overview

Are you ready to take your career to new heights? At TUI, TUI Airways’re looking for positive and dedicated colleagues to join TUI Airways's team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, TUI Airways want to hear from you!

ABOUT THE OFFER

• Fantastic holiday benefits including discounts, special offers and life assurance
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
• Complimentary uniform and work-related airport parking
• Excellent rates with foreign exchange
• Pension scheme

ABOUT THE JOB

• As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. Customer satisfaction is at the heart of everything you do.
• Your priority is the safety of TUI Airways's customers, implementing all safety, first aid and service procedures and being disciplined to follow these.
• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Committed and passionate, you’ll enjoy working as a team to deliver results.
• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies.

ABOUT YOU

• Passion for delivering outstanding customer service, previous customer focused experience is advantageous.
• Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills.
• Excellent communication skills, able to understand, speak and write proficiently in English and adjust your style when needed.
• Capable of working in a team and on your own initiative, assessing situations, identifying solutions, making decisions and remaining calm under pressure.
• Adaptable and positive to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.