Customer Care - Full Time

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of McDonald's Limited's brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. McDonald's Limited live by McDonald's Limited's values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring everything runs smoothly in the customer areas. Key responsibilities include:

• Making children feel welcome
• Handing out balloons
• Organising special events
• Addressing customers' specific needs
• Maintaining high standards of cleanliness in the dining area and toilets
• Creating a warm and welcoming atmosphere

It is essential to establish and maintain positive communication with customers at all times, keeping the manager informed about customer satisfaction. Working in McDonald's Limited's fast-paced, high-energy environment requires a genuine smile, strong communication skills, and the ability to connect with customers to make them feel valued.

Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits package includes:

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• Much more...

Applicants must be 18+ due to working time regulations.