Concierge CCTV Operator
Thurrock CouncilOverview
As a Concierge CCTV Operator, you will play a crucial role in the 24-hour CCTV Control Room monitoring operations across the Thurrock Borough. Your responsibilities include:
- Operating CCTV camera equipment and Police/Council radio systems
- Acting as Concierge for three high-rise flats
- Ensuring all CCTV evidence complies with Data Protection and GDPR guidelines
- Liaising with Council Officers, Police, and external parties regarding CCTV inquiries
- Preparing and presenting evidence to meet criminal justice standards
- Appearing as a technical witness in court if necessary
The position requires a strong IT knowledge, including proficiency in Word, PowerPoint, and Excel. You must hold a B-Tec qualification in SIA CCTV Operators Course; training will be provided as a four-day residential course. Additionally, a Disclosure and Barring Service (DBS) check is mandatory at the standard level.
This role operates on a 24/7 shift rotation, which includes night shifts and work during bank holidays. The salary is £27,053 - £30,428 per annum, plus a 15% Shift Allowance.

Thurrock Council is the local authority for the borough of Thurrock in the ceremonial county of Essex, England. Thurrock is a unitary authority, having the powers and functions of a county council and district council combined. It is a member of the East of England Local Government Association