Custody Compliance & Serious Incident Co-ordinator

Overview

As a Custody Compliance & Serious Incident Co-ordinator at the Home Office, you will play a crucial role in the National Command and Control Unit (NCCU). This position is integral to supporting the enforcement of immigration laws in the UK. You will report to the Senior Officer and work effectively to enhance the Serious Incident Notification (SIN) review capability.

About the Job

The NCCU serves as the first point of contact for UK Police Forces in identifying immigration offenders. Your responsibilities will include:

• Working independently to maintain custody compliance referrals.
• Creating performance reports using various data sets.
• Building relationships with internal and external stakeholders.
• Responding flexibly to business demands.
• Processing and evaluating data in relation to serious incidents.
• Potential travel for training and meetings.

Key Responsibilities

• Increasing custody compliance referrals.
• Maintaining focus on challenging goals with limited supervision.
• Communicating effectively to influence outcomes.
• Analysing data sets for trends and performance metrics.

Person Specification

Essential Criteria:

• Experience in building strong working relationships.
• Ability to multi-task in a fast-paced environment.
• Experience in creating performance metrics.
• Organised and results-driven.

Desirable Criteria:

• Knowledge of Home Office Immigration systems.
• Familiarity with data extraction tools like Power BI.

Benefits

In addition to your salary, the role offers several benefits:

• Civil Service pension with employer contribution of 28.97%.
• 25 days annual leave, rising with service to 30 days.
• Flexible working options, with a minimum of 60% in-office time.
• Access to in-year reward schemes for exceptional achievements.

Working for the Civil Service

The Civil Service is committed to diversity and inclusion, offering opportunities for all qualified candidates.