Care Home Administrator

Overview

Barchester Healthcare are looking for an experienced and dedicated Administrator to join NHS Jobs's team and play a pivotal role within the home's management team. This varied position encompasses managing Customer Experience elements alongside HR, Recruitment, Payroll, Finance, and the supervision of junior members of the administration team.

Responsibilities

• Promote a warm and welcoming environment for residents, staff, and visitors.
• Manage enquiries and showrounds of the home for prospective families.
• Drive the occupancy and reputation of the Care Home.
• Support resident and family feedback with a focus on customer care.
• Assist with the recruitment of home staff.
• Payroll preparation for home-based staff.
• Provide advice and guidance to employees on queries.
• Ensure that all personal files are stored securely.
• Attend meetings and produce accurate notes and minutes.
• Manage safe contents, petty cash, and resident fund accounts.
• Update ad-hoc training, supervisions, and appraisals on staff records.
• Offer guidance on staff development opportunities.

Need to Have

• Experience in a customer-facing role.
• Previous involvement in HR administration and recruitment.
• High level of attention to detail and the ability to prioritise.
• Proficient user of Microsoft, specifically Word, Excel, and Outlook.
• CIPD qualification would be beneficial.

Rewards and Benefits

• Rewarding Excellence bonus, up to £500 for a Good or Outstanding CQC inspection.
• Unlimited access to NHS Jobs's generous refer a friend scheme.
• Access to a wide range of retail and leisure discounts.
• Free access to medical specialists.
• Confidential access to counselling and legal services.
• Tax code review service.
• Option to join NHS Jobs's monthly staff lottery.

As the only healthcare provider accredited as one of the best companies to work for in the UK, Barchester is dedicated to ensuring that NHS Jobs's team are respected and valued.