Chief of Staff

Overview

Company: HSB Engineering Insurance Ltd

Role: Chief of Staff

Location: Manchester

Job Purpose:

As the Chief of Staff, you will serve as a strategic partner and advisor to the CEO, playing a critical role in facilitating effective decision-making, managing allocated projects, and ensuring the smooth operations of the Executive Office and Executive Leadership Team. This role requires a high level of confidentiality, exceptional communication skills, and the ability to navigate complex environments and multiple stakeholders.

The ideal candidate will have a deep understanding of the insurance industry, strong leadership abilities, and a proven track record of supporting C-Level executives.

This role serves as the eyes and ears for the CEO, connecting teams, projects, and critical business information for the CEO, ensuring meetings and materials are efficient and effective, and serving as a trusted partner to deliver against business priorities.

Key Responsibilities:

• Work closely with the CEO to drive strategic initiatives, manage priorities, and ensure alignment across the executive team.
• Coordinate the development of HSB’s short and long-term business strategies, working with the CEO to brainstorm and establish strategic direction.
• Lead and coordinate key projects from inception to completion, ensuring deadlines are met and objectives are achieved.
• Working closely with the Company Secretarial function to ensure the effective operation of Board Meetings.
• Prepare agendas, materials, and briefings for executive and board meetings, tracking action items and ensuring timely follow-up.
• Act as a primary point of contact between the CEO and internal/external stakeholders.
• Identify and address operational challenges, streamlining processes to enhance efficiency within the Executive Office.
• Conduct relevant research and review into subjects as requested.
• Handle sensitive information with discretion and maintain confidentiality at all times.
• Support the CEO in managing crises and unforeseen challenges.
• Take on additional responsibilities as needed to support the CEO and the company’s strategic goals.

Qualifications & Experience:

• Experience in a senior management role, ideally supporting C-Level executives.

Skills:

• Strong strategic thinking and problem-solving skills.
• Strong numerical and analytical skills, with understanding of financial results.
• Excellent project management and organizational skills.
• Exceptional written and verbal communication skills.
• Proven ability to manage complex and confidential information.
• High level of emotional intelligence and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with Project Management tools.

Key Competencies:

• Proactive, with a strong sense of initiative.
• High level of integrity and ethical judgement.
• Ability to work under pressure and manage multiple priorities.
• A team player with a collaborative mindset.

At HSB Group, Diversity, Equity, and Inclusion foster innovation and resilience. Embracing the power of DEI is at the core of who HSB Engineering Insurance Ltd is. HSB Engineering Insurance Ltd recognize that diversity can be multi-dimensional and complex, and HSB Engineering Insurance Ltd want to build a diverse workforce that includes a wide range of backgrounds and experiences.

All candidates can request a reasonable adjustment at any point in HSB Engineering Insurance Ltd's recruitment process.