Client Partner - Retail and Consumer Goods

Overview

Company Description

Technology is DEK Technologies's how. And people are DEK Technologies's why. For over two decades, DEK Technologies have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise, and a people-centric mindset, DEK Technologies consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. Be part of a global shift by doing work that matters.

Job Description

The Client Partner role at Endava is a senior leader within the Commercial organization. They own the relationship with the client and the delivery organization, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities with existing clients.

Responsibilities:

Client Engagement

• Dedicate over 50% of time to cultivating relationships within clients, actively participating in promotional activities.
• Proactively leverage professional networks to generate new opportunities.
• Build personal brand and relationships with senior stakeholders within the client portfolio.
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.

Financial Management

• Accountable for revenue and profit forecasts and delivery.
• Delegate delivery responsibilities to relevant Delivery Managers while maintaining oversight.
• Ensure accurate financial forecasts, projections, and adjustments.

Strategic Planning and Execution

• Ensure robust account growth planning aligned with client business needs.
• Drive continuous improvement and innovation in solutions.

Operational Excellence

• Ensure compliance with governance, business rules, and regulatory standards.
• Foster a culture of high performance and continuous improvement.

Commercial Leadership

• Drive business growth by implementing strategic plans.

Qualifications:

• Significant professional experience in client management.
• Demonstrated success in managing account P&L.
• Exceptional leadership and relationship management abilities.
• Strong business acumen and ability to identify growth opportunities.

Additional Information:

• Finance: Competitive salary package, bonuses, referral bonus;
• Career Development: Career coaching, global opportunities, internal development programmes;
• Learning Opportunities: Complex projects, training, workshops;
• Work-Life Balance: Hybrid work and flexible working hours;
• Health: Global wellbeing programme, access to wellbeing apps;