Care Quality Monitoring Officer in Adult Social Care

Overview

Solihull Metropolitan Borough Council have an excellent opportunity for someone to join Solihull Metropolitan Borough Council's Quality Team in Strategic Commissioning and Partnerships.

Company Mission:

To enable people to stay as independent and well as possible for as long as possible. When people do need long term support, this is timely, proportionate, responsive, and good quality, enabling them to continue to live their lives the way they want to.

The role of Care Quality Monitoring Officer is key to supporting the quality of services experienced. You will work closely with providers, utilizing your knowledge and experience to help them deliver new responses to meet the changing expectations of the people of Solihull.

Solihull Metropolitan Borough Council want people to have personalized care that exceeds their expectations and helps them to live a good quality of life. You will play a vital role in ensuring compliance with standards, service specifications, and care plans.

Responsibilities:

• Monitor and evaluate the quality of care services
• Support providers in meeting care standards
• Collaborate with team members to ensure best outcomes for service users
• Engage with service users to understand their needs and expectations

You should be a collaborative team worker committed to delivering the best outcomes for people. Solihull Metropolitan Borough Council value colleagues who are resilient and motivated, and who bring enthusiasm to deliver excellent care services. Experience in direct care provision, social care, or health roles is beneficial.

Benefits:

• Annual leave
• Company pension
• Cycle to work scheme
• Employee discount
• Flexible working options
• Access to Employee Assistance Programme

The Commissioning Team currently operates a hybrid approach, combining office work and remote work.

This is an essential car user post due to operational requirements. Applicants must be able to drive, hold a driving license, and own a car. Reasonable adjustments will be made for disabled applicants as required.

Solihull Council is proud to be an Equal Opportunities Employer. Solihull Metropolitan Borough Council celebrate diversity and are committed to creating an inclusive environment for all employees.

Solihull Metropolitan Borough Council have a responsibility for safeguarding and promoting the welfare of children, young people, and adults at risk.