Customer Renewals Advisor

Overview

Outbound Customer Renewals Advisor

Location: Bristol

Hours: Full Time Permanent, 35 hours per week

Salary: OTE of up to £32,000 per annum

CE Solutions are proud to be working with RAC, a trusted name in the automotive industry. The company provides a wide range of services including roadside assistance, insurance, and driving advocacy to ensure the safety and satisfaction of its members.

Responsibilities:

• Engage with customers to discuss their renewal options.
• Provide exceptional customer service and support.
• Work towards achieving individual and team targets.
• Maintain accurate records of customer interactions.

Benefits:

• Competitive salary with performance-related bonuses.
• Opportunities for career progression.
• Supportive work environment with training provided.

Company Culture:

RAC is known for its strong commitment to employee welfare and development, fostering an inclusive and dynamic work environment.

Skills and Experience Requirements:

• Excellent communication and interpersonal skills.
• Previous experience in customer service or sales is preferred.
• Ability to work effectively in a team.
• Strong organizational skills and attention to detail.