Customer Service Administrator

Overview

Are you a detail-oriented and organised individual with a passion for customer service? Pertemps Birmingham Commercial is looking for a Customer Services Administrator to join Pertemps Birmingham Commercial's clients in a fast-paced, dynamic environment. If you have experience in customer service and are proficient in Microsoft Outlook, Pertemps Birmingham Commercial want to hear from you!

Key Responsibilities:

• Serve as the first point of contact for clients and partners via telephone, email, and Pertemps Birmingham Commercial's internal messaging system.
• Manage and resolve customer queries efficiently and professionally.
• Generate and run reports as needed to support business operations.
• Provide general administrative support, ensuring smooth daily operations.
• Maintain clear and accurate records, ensuring compliance with company procedures.

Qualifications & Skills:

• Previous experience in customer service or a similar administrative role is ideal.
• Strong proficiency in Microsoft Outlook and other MS Office applications.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritise in a busy work environment.
• Problem-solving skills and a proactive attitude to resolving issues.

If you have the relevant experience and are looking for a new challenge, Pertemps Birmingham Commercial encourage you to apply now!