Christmas Sales Associate- Hampers

Overview

Selfridges is a place where the Christmas magic comes alive, and Selfridges is looking for passionate individuals to join Selfridges's team. As a Christmas Sales Associate, you will help spread joy and festive cheer during one of the busiest shopping seasons.

Your role will include:

• Working as part of a team to create a memorable customer experience by building rapport and sharing product knowledge.
• Being available to work 3 out of 4 key dates: Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day.
• Conducting sales, refunds, and exchanges, while assisting customers in finding suitable items or offering online services.
• Maintaining the highest retail standards, from selling and replenishing stock to organizing displays and hosting customers.
• Using customer feedback constructively to continually improve service and sales standards.
• Managing stock, including unpacking deliveries and maintaining the stock room.
• Adapting to daily challenges and working flexibly across different departments.
• Staying informed about the latest trends and expanding your knowledge of products and competitors.
• Following health, safety, and security procedures to help prevent stock loss.
• Preparing for competency-based interviews, with support available at every stage of the hiring process.

The ideal candidate will be:

• A great communicator who can engage positively with diverse customers.
• Well-informed, developing excellent product knowledge through trend monitoring and training.
• A sales and service expert, delivering extraordinary experiences consistently.
• Proactive in replenishing stock and maintaining Selfridges standards.
• Possessing strong problem-solving skills to resolve customer issues effectively.
• Flexible and adaptable to the needs of the business.
• A reliable and respected colleague, embodying Selfridges's values.

About the Company:

Selfridges offers numerous rewards and benefits to make your experience exceptional:

• Competitive salary
• Generous commission scheme
• Exclusive team member discounts
• Discounts at local restaurants, bars, and entertainment venues
• Participation in internal communities focused on diversity, well-being, and sustainability
• Access to a confidential team member assistance program

Selfridges is committed to cultivating a diverse and inclusive workplace, welcoming everyone regardless of race, gender, ethnicity, sexuality, age, or disability. Selfridges's awards cabinet showcases Selfridges's recognition as The World’s Best Department Store and a ‘Best 25 Big Company to Work For’.