Customer Service Assistant / Sandwich Artist

Overview

The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Tasks and responsibilities:

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of SUBWAY® courses as directed.

Prerequisites:

Education: Some high school or equivalent.

Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Sunbury: reliably commute or plan to relocate before starting work (required)

Work Location: In person.