Customer Service and Sales Advisor

Overview

The Role

As a Customer Service & Sales Advisor, you’ll be the backbone of the team in NFU Mutual Agency's Swansea Agency where you’ll deliver the best possible customer service to new and existing customers. This is a truly varied role where you’ll have the opportunity to focus on your own continuous development.

NFU Mutual Agency’re a team that puts NFU Mutual Agency's customers at the heart of everything NFU Mutual Agency do. It’s what NFU Mutual Agency’ve built NFU Mutual Agency's reputation on and as a Customer Service & Sales Advisor you’ll focus on bringing your personality to the role and establishing long term, effective relationships with new and existing customers. NFU Mutual Agency’re all about warm personalities, quality conversations and a customer-first attitude, so you’ll be fully trained before promoting and selling NFU Mutual products and services that meet NFU Mutual Agency's customer’s needs.

About You

Whatever your background, you’re enthusiastic, willing to learn and open to new ideas. You bring an approachable style to building relationships with customers and colleagues alike. To join NFU Mutual Agency's team, you will have:

• Experience working with a customer service environment
• It would be ideal if you had a clean driver’s license, but this is not essential.
• Experience of working within a regulated environment would be desirable however not essential as NFU Mutual Agency will provide you with all of the training you need to be successful within this role.

Rewards and Benefits:

• Salary up to £24,000 depending on experience.
• 25 days annual leave + bank holidays + additional day for every 5 years’ service.
• Full training and insurance licensing provided with progression opportunities available.
• Free parking.
• Income protection.
• Death in service 4x your salary.
• Medi cash plan.
• Monday – Friday *No weekends!*