Corporate Trainee - DigitalAssistant

Overview

You will earn £23,152 a year working full time (37 hours a week), or £12 per hour pro rata, as Cardiff Council is a Voluntary Living Wage employer. The Living Wage is reviewed each year, and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.

Cardiff Council's Glamorgan Archives Team is looking to employ a Corporate Trainee based at Glamorgan Archives, Clos Parc Morgannwg, Leckwith, Cardiff CF11 8AW to contribute to Cardiff Council's service helping Cardiff Council to collect, preserve, and make available to the public documents relating to the history of Glamorgan dating from the 12th century to the present day. Over 12km of documents are held in the strongrooms of its purpose-built facility.

Cardiff Council delivers over 700 different services to residents, visitors, and businesses across the city. As a local government organisation, Cardiff Council's customers depend on Cardiff Council to deliver Cardiff Council's essential services every day. Cardiff Council strive for a workforce that reflects the communities Cardiff Council serve, and Cardiff Council support Cardiff Council's residents to overcome barriers to employment. Therefore, you must live within the boundaries of Cardiff to be eligible to apply for this role.

About the Job

In this Corporate Trainee role, you will learn to:

• Produce high-quality digital copies of archive material from the Glamorgan Archives collection.
• Edit digital images producing copies suitable for a variety of purposes.
• Upload digital content and associated metadata to online discovery portals.
• Respond to customer requests for digital copies of material within the collection.
• Develop customer service skills by email.
• Appropriately handle original archive material.

To support your development, you will receive on-the-job training and supervision, including full training in using Cardiff Council's specialist digital imaging equipment and IT systems to help you deliver an efficient and effective service in a positive and customer-focused manner. You will also be supported by a named mentor who will encourage you to develop a range of transferable skills to support your career progression.

This role will be based onsite at the Glamorgan Archives building in Leckwith, Cardiff. Working hours will be flexible during Cardiff Council's office hours, Monday to Friday, from 8:30 am to 5 pm.

What Cardiff Council is Looking For From You

Cardiff Council's customers depend on Cardiff Council to keep delivering services even in the most challenging of times. Cardiff Council is looking for individuals who are keen to learn in the role, are interested in Cardiff Council's work, and in helping Cardiff Council to make a difference to Cardiff Council's customers by delivering exceptional public services in Cardiff.

As a Corporate Trainee, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although Cardiff Council cannot guarantee that you will secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within Cardiff Council's organisation to help progress your career.

Working onsite at Glamorgan Archives, you will help Cardiff Council's team look after 1000 years of written history. The skills you will develop include using IT for digital imaging and data entry, delivering high-quality customer service, improving access to the collection, and helping to care for and preserve the collection. There will also be an opportunity to contribute to the Archives’ social media.

Additional Information

This post is temporary for 6 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week, though many can be worked on a part-time basis.

When completing your online application, tailor your application to the role by giving examples of how you meet each of the essential criteria listed on the Person Specification. Also, state how you meet any desirable criteria, as these may be used to shortlist applicants.

Cardiff Council welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.