CORPORATE TRAINEE - HUB ASSISTANT

Overview

You will earn £23,152 a year working full time (37 hours a week), or £12 per hour pro rata, as Cardiff Council is a Voluntary Living Wage employer. The Living Wage is reviewed each year, and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.

Cardiff Council's West Hubs Team is looking to employ a Corporate Trainee based at Fairwater Hub, Doyle Avenue, Cardiff, CF5 3HU, and Llandaff North & Gabalfa Hub, Gabalfa Avenue, Cardiff, CF14 2HU.

About the Service

Community Hubs provide a face-to-face service to the citizens of Cardiff with a main focus on community wellbeing. The Hubs offer support with:

• Universal Credit
• Welfare Benefits
• Council Tax
• Housing
• Bus passes for the elderly and disabled
• Free School Meals
• Education
• Bulky waste orders
• Library provision & Community Hub events

Cardiff Council delivers over 700 different services to residents, visitors, and businesses across the city. As a local government organisation, Cardiff Council depend on Cardiff Council's employees to deliver essential services every day.

About the Job

In this Corporate Trainee role, you will support Cardiff Council's service and learn to work as part of a team to deliver first-class service. Responsibilities include:

• Developing general office administration skills, including using Word and Excel
• Answering telephones
• Assisting customers with their enquiries
• Helping to set up and run community events and groups

Full training will be provided by Cardiff Council's Team, and you will be encouraged to take on a variety of duties. You will receive supervision and on-the-job training with a named mentor to support you in delivering efficient and effective service.

This role will be located within the West district of Cardiff, including the Community Hubs of Fairwater and Llandaff North & Gabalfa. Please note that Community Hubs are open from 9 am – 6 pm plus one late night a week (closing at 7 pm) and Saturday from 9 am – 5.30 pm. You will work on a rota basis, including some evening and weekend work.

What Cardiff Council is Looking For

Cardiff Council is seeking individuals who are eager to learn, interested in Cardiff Council's work, and committed to delivering exceptional public services in Cardiff. As a Corporate Trainee, you will gain valuable experience working for Cardiff, the largest Council in Wales.

To be eligible to apply, you must reside in Cardiff. Graduates living in Cardiff are also encouraged to apply. Other opportunities within Cardiff Council's organisation will be available to help progress your career.

Additional Information

This post will require a Basic Disclosure and Barring Service check. It is temporary for 6 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week, although many can be worked part time.

If you have questions about the role, please contact Joe Boyle at 02920 785588 / Joseph.Boyle@cardiff.gov.uk.

Cardiff Council welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favorably than English applications.