District Library Assistant

Overview

About the role

Cambridgeshire County Council is looking for an enthusiastic and versatile person to join Cambridgeshire County Council in delivering Cambridgeshire County Council's highly valued and popular library service in East Cambridgeshire. Cambridgeshire County Council's libraries have seen a combined total of 150,000 visits in the last year; and working in partnership with a range of other organisations and community groups, Cambridgeshire County Council is looking to grow this even more.

The District Library Assistant will lead the front-line team in the day-to-day delivery of the library service. They will report to the library manager and deputise in their absence. You will need to be confident working with the public, a good team player and have ideas and energy to try new things. Excellent IT skills are essential.

This role is based at Ely Library; however, you will need to travel to Cambridgeshire County Council's other libraries within the East Cambridgeshire district, so you need to be a car driver. The role involves lone-working in the branch libraries and supporting lone-working colleagues remotely.

Cambridgeshire County Council want to recognise and celebrate the diversity of Cambridgeshire County Council's local communities and be responsive to their needs. Cambridgeshire County Council also want to ensure that Cambridgeshire County Council is a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures. Cambridgeshire County Council therefore encourage applications from all areas of Cambridgeshire County Council's community.

What will you be doing?

• Providing friendly, efficient, customer-facing, front-line public services to users of Cambridgeshire Libraries.
• Promoting the library offer.
• Line-managing staff.
• Contributing to outreach and partnership working within the community.
• Working on Microsoft Teams with colleagues across the County.

About you

The successful candidate will have a flair for working with people, and be able to create a friendly and welcoming environment for a diverse range of customers. They will be excellent at multi-tasking, be quick and efficient, and enjoy working in a busy environment. They will be able to lead and motivate colleagues and be a strong team player.

The candidate will be passionate about what public libraries can offer, and able to promote Cambridgeshire County Council's services. Although there is plenty of routine work, there is also scope to be creative. Training will be given on specific library systems, but an ability to work with IT is assumed. Although library experience is an advantage, Cambridgeshire County Council would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.

About Cambridgeshire County Council

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Cambridgeshire County Council's four values are central to Cambridgeshire County Council's culture, driving everything Cambridgeshire County Council do.

Cambridgeshire County Council is proud to serve the diverse communities of Cambridgeshire and want Cambridgeshire County Council's workforce to be reflective of this diversity, which Cambridgeshire County Council firmly believe benefits Cambridgeshire County Council's colleagues, the organisation and Cambridgeshire County Council's communities.

Cambridgeshire County Council's benefits

• Annual leave
• Car scheme
• Company pension
• Cycle to work scheme
• Employee discount
• Paid volunteer time
• Sick pay
• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through Cambridgeshire County Council's salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on Cambridgeshire County Council's community during your normal working day
• Access to Peer Support Groups through Cambridgeshire County Council's IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Cambridgeshire County Council's Cambs Rewards account, giving you access to in-store and online discounts as well as Cambridgeshire County Council's Car Lease and Cycle to Work schemes