Front of House Receptionist, Urgent

Overview

Front of House/Receptionist - Full time, 5 DAYS PER WEEK including some weekends

A new luxury medical clinic based in the heart of West London, specializing in medical and aesthetic procedures. You will be part of a dynamic team working closely with medical consultants and the Medical Director. Ideal candidates are energetic, motivated, and eager to grow in the industry.

Responsibilities:

• Meet and greet patients.
• Booking appointments.
• Ensuring a high standard of hygiene throughout the non-clinical areas.
• Coordinating and managing the diary.
• Liaising with the clinical team to ensure smooth client journeys.
• Answering phone calls.
• Delivering 5-star customer service.
• Record keeping for client databases.
• Planning and coordinating clinic events.
• Performing administrative tasks as needed.
• Cashiering and selling products.

Skills and Experience:

• Previous front of house experience in an aesthetic clinic is preferred.
• Extensive training will be provided; knowledge of the industry is essential.
• Outstanding communication and customer service skills.
• Approachable and adaptable to different situations.
• A team player with exceptional planning and organizing skills.

Package Benefits:

• Attractive base salary.
• Discounted treatments and products for you, friends, and family.
• Ongoing training and development opportunities.

Required experience:

• Administration: 2 years.
• Front of House: 2 years.

Please note that due to the high volume of applications, only those invited for an interview will be contacted.