Gp Assistant / Senior Clinical Administrator

HaLo PCN has an exciting opportunity for a GP Assistant ‘Senior Clinical Administrator’ (SCA) to join our busy practice support team, on a part-time basis for 24 - 30 hours per week.

The main purpose of the role is to work as part of the clinical team in providing administrative support to clinicians in varying and important aspects of patient care. This is a fast-moving, exciting and emerging role with priorities changing constantly. 

The main responsibilities of the role include:

• Be a point of contact for fellow health professionals;
• Be the first point of contact in the event of patient death. Liaising with the family, funeral directors & coroner, if required. Ensuring paperwork is processed in a timely manner & families are supported through the process;
• Liaise with the Integrated Urgent Care Hub based at St Albans City hospital. Work with the GP team to identify patients that need to be seen face-to-face & ensure a timely referral is made to their service;
• Produce community referrals for patients;
• Assist in the completion and submission of safeguarding paperwork;
• Administer fit notes;
• Check blood pressure results submitted by patients, calculate averages, assess against clinical guidelines, alerting clinicians where readings are out of tolerance;
• Support clinicians in requesting laboratory tests to monitor ongoing conditions & medications;
• Undertake any other reasonable work when requested to do so by clinicians and the practice business manager;
• Assist clinicians in the administrative tasks required for clinical care.
• Facilitate the admin process of gathering information, completing & submitting documents on behalf of the GP & other clinicians.

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who are:

• Experienced medical administrators, with excellent IT and typing skills;
• Quick thinking with high level of attention to detail;
• Happy to deal with challenging situations and feel confident to make decisions within set parameters;
• Adaptable and friendly, with strong administration, time management and organisational skills;
• Excellent communicators able to work in a confidential and discreet manner;
• Able to "think on their feet" in a busy working environment;
• Able to multi-task, change focus at short notice and work hard, when under pressure;
• Able to work as part of a multi-disciplinary team, as well as comfortable working independently;
• A sense of humour and strong teamwork ethic are key.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.