Healthcare Assistant

Overview

NHS Blood and Transplant collects over 7,000 blood donations every day, providing vital blood and blood products that help to save and improve the lives of thousands of people every year. NHS Blood and Transplant's team provides a welcoming and special environment for NHS Blood and Transplant's donors, ensuring they receive exceptional, first-class care. As a Healthcare Assistant in Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of NHS Blood and Transplant's team, playing a vital role in saving and improving lives daily.

NHS Blood and Transplant offer an extensive induction and training programme, including the Skills for Health Care Certificate, which is recognised as a foundation to healthcare support throughout the NHS.

Main Duties of the Job

Your responsibilities will include:

• Welcoming donors at the start of their donor journey to ensure a positive experience throughout their visit.
• Collecting safe blood component donations to ensure NHS Blood and Transplant provide a high-quality product for patients.
• Participating in training to learn how to insert a needle into a donor's arm.
• Monitoring donor well-being throughout the process, escalating any concerns and promoting donor retention.
• Handling blood products, needles, and a range of equipment daily.
• Being part of a team that strives to continuously improve NHS Blood and Transplant's donor service.
• Preparing equipment for use to ensure it is safe and fit for purpose.
• Driving a 7.5 tonne van and 15-seater minibus as needed (training and assessment will be provided).

The normal hours for this role are 6 days per fortnight. The earliest start time is 08:00 with a finish time of 17:00. If on a late shift, you would start at 10:30 and finish at 19:30. The working days are Monday to Friday and Sunday, with weekend and bank holiday working required. You can expect to work some long hours, but you won’t be working more than five days a week.

About NHS Blood and Transplant

At NHS Blood and Transplant, you'll join a team of more than 6,000 people making a genuine difference to communities across the UK. NHS Blood and Transplant's three core values are Caring, Expert, and Quality, which guide and inspire everything NHS Blood and Transplant do. Together, NHS Blood and Transplant save and improve more lives than ever.

NHS Blood and Transplant aim to create an inclusive workplace and encourage applications from all sectors of the community, reflecting the diverse communities NHS Blood and Transplant serve.

Qualifications

Essential

• Good standard of numeracy and literacy.
• Willingness to undertake development and training, including the Skills for Health Care Certificate.
• Hold a full valid UK driving license with no more than 6 penalty points.

Experience

Essential

• Experience of dealing with the public.
• Experience in delivering quality customer service.
• Willingness to learn new technology skills and undergo digital training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.