Housekeeping Assistant Supervisor

Overview

The Role and Department

The Colleges Operations Directorate is responsible for providing world-class student experience at Durham University. The Housekeeping Assistant Supervisor plays a crucial role in delivering cleaning and housekeeping services across student and guest areas.

Responsibilities

• Provide supervisory assistance to the Housekeeping team.
• Ensure cleaning standards are maintained for student shared spaces, guest accommodations, and common areas.
• Support the delivery of service standards that focus on customer satisfaction.
• Assist in managing inventory and resources for effective service delivery.

Qualifications/Experience

• Five GCSEs at Grade C or level four (or equivalent) including English Language and Mathematics.
• Experience in a housekeeping or cleaning role, ideally with supervisory responsibilities.
• Strong time management skills to meet deadlines.

Skills/Abilities/Knowledge

• Good spoken and written communication skills.
• Familiarity with digital tools and applications.
• Knowledge of health and safety regulations.

Benefits

• 27 days annual leave plus public holidays.
• Cycle to work scheme and parking facilities.
• Employee discounts and access to gym facilities.
• Support for health and wellbeing initiatives.