Health And Wellbeing Coach
National Health Service (NHS)Overview
Bury St Edmunds Primary Care Network has an opportunity for a health and wellbeing coach to join our primary care network (PCN), to support our five GP practices across the Bury St Edmunds area, to assist in re-shaping primary care across our communities. This role is offered on a full-time basis, for 37.5 hours per week over 5 days.
This role will contribute to improving the quality of patient care across the network of practices. The health and wellbeing coach will be responsible for:
- care-planning and the delivery of systematic self-management support, based on the knowledge of each individual’s activation levels;
- care-coordination across the care continuum (including identification and support of carers);
- supporting effective team-working in primary care, through taking on appropriate practice-based tasks, attending regular team meetings, if required, and working with the complex-care teams;
- delivering group and one-to-one sessions on healthy eating, physical activity and health and wellbeing, to tie-in with personalised care plans;
- engaging patients, and using health-coaching techniques, to support them to take an active role in their health and wellbeing;
- helping to raise the local population’s awareness of the support groups and the opportunities available to assist them in achieving their health and wellbeing goals;
- working in partnership with clinical and non-clinical colleagues, management support and the wider PCN, to ensure the role delivers the best possible outcomes for our patients.
- be an experienced health and wellbeing professional, confident to deliver support and advice to a range of patients, of all ages and with diverse health needs;
- have strong experience in supporting patients of all ages with long-term conditions and a lack of knowledge, or skills, to improve and manage their own health and wellbeing effectively;
- be experienced in delivering personalised care plans;
- be confident to write concise, accurate and timely bespoke care assessments, alongside a multi-disciplinary team, to improve patient health across our community;
- be experienced in teaching and supporting patients, their families and carers, to understand and manage their own conditions in order to maintain an independent lifestyle, through health-coaching techniques;
- be adept in encouraging patient activation;
- have excellent interpersonal and communication skills;
- be confident to be involved in multidisciplinary meetings;
- have strong local knowledge, in order to promote local support networks and services in our community.
Bury St Edmunds Primary Care Network consists of five surgeries and serves some 65,000 patients from the town and surrounding villages. Our vision is to deliver the highest standards of care, with equality, dignity and respect, to our patient population. Our aim is to create a system where member practices work closely together in collaboration with health and social care, voluntary sector, community groups and local people, to deliver inclusive and personalised care.
Bury Primary Care Network is a growing PCN with already existing roles including, care coordinators, social prescribers, clinical pharmacists, paramedics, health and wellbeing coaches and pharmacist technicians that support GPs and other clinical teams to enhance patient services in the local community.
You will be joining an enthusiastic team of clinicians and administrators and will be well supported with on-going professional development (training support, CPD and peer support).
We can offer you:
- NHS pension scheme
- defined benefits scheme
- 20% employer contribution
- Eye-care vouchers
- Health service discounts
- A minimum of 33 days' annual leave (FTE), with enhancements for long service
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

The National Health Service is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom. It is the second largest single-payer healthcare system in the world after the Brazilian Sistema Único de Saúde.