HIGHER CLERICAL ASSISTANT

Overview

About The Service

Cardiff Council Adult Social Services are looking for a Higher Clerical Assistant to support the Mental Health for Older People team. This is a multi-disciplinary service offering support to service users over the age of 64 who suffer from mental health conditions.

About the Job

The successful applicant will work independently, answering phone calls from service users, family members, care providers, and other agencies. Responsibilities include:

• Providing administrative support to the team.
• Overseeing the team mailbox.
• Maintaining E Files, SAP orders, and payment of invoices.
• Minute taking and database management.
• Updating and maintaining registers.
• General administrative support to social workers and managers.

What Cardiff Council is Looking For From You

The successful candidate will need to be flexible, able to use their initiative, and be computer literate with experience in Microsoft Office applications. Key attributes include:

• The ability to learn and adapt quickly in a constantly changing environment.
• Willingness to provide support to other social work teams within Cardiff.
• A positive approach and open-mindedness to new opportunities.
• Ability to speak other languages, especially Welsh, would be an advantage.

Additional Information

This post is subject to a Disclosure and Barring Service Standard check. Safeguarding and Child Protection are priorities for the Council. Cardiff Council aim to support children and vulnerable adults to ensure their safety.

This vacancy is suitable for post share. Cardiff Council welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to current interim working arrangements, Cardiff Council is unable to provide recruitment packs or accept application forms via post.

If you wish to discuss any aspect of the role, please contact Colette Andrews at the Council.