Housekeeping Supervisor

Overview

Ibis Rotherham is seeking a dedicated Housekeeping Supervisor to oversee the housekeeping department. This role reports to the Head Housekeeper and is essential for ensuring high standards of cleanliness and guest satisfaction.

Role Responsibilities

• Support your team in day-to-day operations.
• Work to improve productivity and efficiency of room cleaning.
• Analyze guest data to plan resources and materials.
• Maintain a strong working relationship with the General Manager, hotel team, and suppliers.
• Identify ways to enhance Guest Satisfaction.
• Adhere to Health and Safety policies, keeping work areas organized.
• Recruit, train, manage, and monitor team performance.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to meet budget goals.
• Participate in training to enhance skills.
• Resolve routine challenges encountered on the job.

Salary and Benefits

Rate: £13.62 per hour. The position offers guaranteed hours each week.

Benefits include:

• Company pension
• Employee discounts
• Flexible schedule
• Language training provided
• Life insurance
• Access to a free Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from over 50 top retailers
• Annual training budget of up to £10,000 for accredited courses
• 28 days holiday

Education, Skills, and Experience Requirements

Previous experience in a housekeeping environment is preferred. Candidates should demonstrate the ability to deliver consistent service and thrive in a dynamic setting. WGC value diverse backgrounds and prioritize behaviors over formal qualifications.

Company Commitment

WGC is dedicated to fostering a culture of diversity, equity, and inclusion, ensuring that all employees feel valued and respected. As a Disability Confident Employer, WGC support applicants needing reasonable adjustments during the application process.