Housekeeping Team Leader

Overview

At Center Parcs, Center Parcs pride ourselves on providing accommodation that meets the highest standards. As the Housekeeping Team Leader, you will be pivotal in maintaining the cleanliness and quality of over 700 accommodation units, including apartments, penthouses, lodges, and treehouses.

In this role, your responsibilities will include:

• Supervising the cleaning operations for accommodation units.
• Leading and developing a team of Housekeeping Assistants.
• Ensuring the highest standards of cleanliness and hygiene are maintained daily.
• Organizing and allocating duties among team members.
• Monitoring cleaning standards and maintaining security protocols.

HOURS OF WORK

You will be contracted to work 64 hours over a 4-week period on a flexible schedule. Typically, your shifts will be Monday to Friday from 8:30 AM to 5:00 PM. Please note that your working hours may include public and bank holidays, as well as Christmas and New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

• Sociably confident with excellent interpersonal skills.
• Proficient in using technology and handheld devices.
• A motivational approach to colleagues.
• Empathetic leadership skills.

Desirable requirements:

• Experience in a service-driven environment.
• Prior experience in the cleaning or hospitality industry.
• Strong customer service skills.
• Ability to coach and encourage team accountability.

ABOUT THE BENEFITS

Center Parcs offers a variety of impressive benefits, including:

• Colleague Bonus Scheme.
• Pension Scheme with Life Assurance.
• Recognition and Reward Scheme with vouchers.
• Free access to leisure facilities.
• Discounted Center Parcs breaks.
• 20% discount at Center Parcs's restaurants and retail outlets.
• Access to Perks at Work Portal with discounts.
• Employee Assistance Program for support.
• Opportunities for career development and externally recognized qualifications.

At Center Parcs, Center Parcs foster a culture of diversity, equity, and inclusion, ensuring that everyone feels valued and respected. Center Parcs encourage applications from all backgrounds and prioritize behaviours over qualifications.

Center Parcs is proud to be a Disability Confident Employer and provide support and reasonable adjustments throughout the application process.