Im&t Telecommunications Consultant

East of England Ambulance Service
Full Time 40 £53,755 - £60,504 Per year East of England Chelmsford Office, East of England Ambulance Service NHS Trust, Broomfield, Chelmsford CM1 7WS, United Kingdom Apply before 2024-11-05
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Overview

This is an exciting opportunity for a telecommunications specialist to join the EEAST, leading and driving the telecommunications strategy of the Trust. This role is central to the delivery and continuity of Information Technology Telephony services across the Trust with management responsibility for the overall technical design of the Trust's telecommunications strategy.

The post holder will manage an overview of all Trust telecommunications technology requirements and agree standards for the approval of functional specification documents to ensure consistency and compatibility with the strategic vision. They will also manage the overall telecommunication technical design for the Trust's infrastructure, including documentation of all telecommunication systems.

Main Duties of the Job

  • Ensure that the telecommunication technical design standards are managed across the entire Trust infrastructure and system development programmes.
  • Formulate and review system development methodology and standards to ensure a common approach and consistent standard for all IM&T programmes of work.
  • Manage the telecommunication architecture for the Trust in consultation with relevant stakeholders.
  • Maintain relationships with third-party telecommunication providers and conduct regular service reviews.

About East of England Ambulance Service

East of England Ambulance Service is an organization that leads the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care. This role will be key in supporting the Telecommunications infrastructure required by the Trust to deliver this service.

Great healthcare requires great people. That's why East of England Ambulance Service is committed to recruiting skilled individuals and supporting East of England Ambulance Service's employees to ensure they choose to stay with East of England Ambulance Service.

Person Specification

Qualifications

Essential

  • Avaya Certified Implementation Specialist
  • Cisco Certified Network Professional
  • Degree or equivalent experience (3 years).
  • ITIL Foundation Level 3 certification

Desirable

  • Mitel IP office qualifications
  • Recognized qualification in IT or Business Systems.
  • ITIL Level 4 certification

Knowledge

Essential

  • Knowledge of IP telephony platforms including Avaya IP office, Mitel & Cisco.
  • 3 years hands-on experience with Network Infrastructure and IP phone design.
  • Experience in NHS organizations.

Desirable

  • Recognized qualifications in IT or Business Systems.
  • Cisco CCNA, CCNP qualifications.

Experience

Essential

  • Experience as a technical specialist.
  • Experience in delivering telephony solutions.
  • Familiarity with Avaya, Mitel, and Cisco IP platforms.
  • 3 years or more working with telephony providers.

Desirable

  • Experience with LAN, WAN, Wireless technologies, and Computer Aided Dispatch systems.
  • Ability to generate and analyze business cases and budgets.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers requiring Skilled worker sponsorship are welcome and will be considered alongside all other applications.

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